Frequently Asked Questions

Find the answers to your questions

Where is the hotel located?

Praktik Garden is located at Carrer Diputació, 325, in the Eixample district of Barcelona. From the hotel you can walk to Plaça de Catalunya (10-15 minutes), Las Ramblas (15 minutes) and Passeig de Gràcia (a few minutes away).

What restaurants and shops are nearby?

The hotel is surrounded by restaurants and shops, and is close to Passeig de Gràcia. At reception, we can recommend partner restaurants such as Txapela, Tapa Tapa, Búho or Oassis, and provide you with a 20% discount voucher.

Which metro stations are nearby?

Girona metro station is very close to the hotel. There are also other nearby stations, such as Tetuan, which make it easy to get around Barcelona.

How do I get here from the airport?

You can take a taxi or the Aerobús to Plaça de Catalunya and walk about 10-15 minutes to the hotel. From Terminal 2, you can also take the train to Passeig de Gràcia.

Does the hotel offer an airport transfer service?

Yes. You can request a taxi at reception to take you from the hotel to the airport. Our team will let you know the price before the service is provided.

Is there parking near the hotel?

The hotel has an agreement with a SABA car park on Carrer Diputació. Hand the ticket you receive on entry to reception to validate your stay. Once validated, you can enter and exit as many times as you need, and you will receive a receipt with a QR code to exit if the camera does not recognise your licence plate.

The rates are: €41 for 1 night, €54 for 2 or 3 nights, €59 for 4 nights, €72 for 5 nights and €85 for 6 nights.

What is the cancellation or modification policy?

As a general rule, cancellation is free of charge up to 24 hours before arrival for direct bookings or bookings made through the website, and up to 2 days before arrival for Booking or Expedia reservations. For Airbnb, the conditions vary depending on the dates. During certain events, 7- or 30-day notice periods may apply. Please check the conditions of your reservation for the cancellation or modification options.

Are pets allowed?

No. Praktik Garden does not accept pets.

What time are check-in and check-out?

Check-in is available from 3:00 p.m. and check-out must be completed by 12:00 noon at the latest. If your room is ready, you can check in earlier. Bookings made through the official website can request a free late check-out until 2:00 p.m., subject to availability.

For guests who have not booked through the website, whether direct guests or walk-ins, late check-out until 1:00 p.m. costs €11 and until 2:00 p.m., €22.

Is there a 24-hour reception?

Yes. The hotel has a 24-hour reception. At night, the front door remains locked for security reasons and a member of staff will let you in. If there is nobody at the desk, call the number shown on the sign at the entrance.

You can go to the desk or call from your mobile phone if you need assistance, as the rooms do not have telephones.

Can I leave my luggage before check-in or after check-out?

Yes. The hotel has free luggage lockers where you can store your bags before check-in and after check-out. Ask at reception for the coin needed to lock the locker. If the lockers are full, our team can keep your luggage at reception.

What types of rooms are available?

The hotel offers single rooms, economy double rooms, exterior double rooms, superior double rooms, suites and triple rooms. You can find the features of each category on the hotel’s website.

Are there rooms with a terrace?

Yes. The superior double rooms have a private 5 m² terrace with views of the inner garden. The exterior double rooms have a balcony.

Are there rooms with two single beds?

Yes. Double rooms and suites can have either two single beds or one double bed. Triple rooms also offer these configurations and include a sofa bed for a third person. Please check the available configuration when making your booking.

Does the hotel have cots, extra beds or connecting rooms for families?

The hotel has cots subject to availability and two triple suites with a sofa bed for a third guest. It does not have family rooms, nor can extra beds be added in the other rooms.

Is the hotel accessible for people with reduced mobility?

Yes. The hotel has accessibility measures for people with reduced mobility. If you need an adapted room or have specific requirements, please contact the hotel before booking to confirm the features of the access routes and rooms.

Do the rooms have air conditioning and heating?

Yes. The rooms have air conditioning and heating. You will find the instructions for use in the information booklet in your room.

Do the rooms have a private bathroom, hairdryer and safe?

Yes. The rooms have a private bathroom with a shower, a hairdryer and a safe. You will find the instructions for using the safe on the front of the device. Everything inside the safe is insured; otherwise, the hotel is not responsible for any losses.

Can I request blankets or additional items?

Yes. You can request blankets and other personal items (amenities) at reception at any time. The hotel also has beach towels and a luggage scale.

Is there free Wi-Fis?

Yes. Praktik Garden offers free Wi-Fi to its guests.

Does the hotel offer breakfast?

Praktik Garden does not offer a breakfast service, but every morning you can enjoy free coffee and tea from 7:00 a.m. to 12:00 noon and free muffins from 7:00 a.m. to 10:00 a.m. in the lounge on the first floor.

Is there room service?

No. Praktik Garden does not offer room service.

Is there a terrace where I can relax?

Yes. The hotel has a landscaped terrace with sun loungers where you can read, rest or sunbathe.

Is there a laundry service?

Yes. The service is provided by an external company and operates from Monday to Saturday. Hand in your clothes at reception, in the bag provided in your room, before 11:00 a.m. to receive them that same afternoon. A full bag costs €27 and a half bag, €17. The per-item and ironing rates can be found in the room.

Is there a gym, spa or swimming pool near the hotel?

The hotel does not have a gym, spa or swimming pool. We recommend We/On Balmes, located at Carrer Balmes, 44-46. This centre has a gym, swimming pool and spa. Please check directly with the centre for rates and access conditions.
During the summer, we recommend the Montjuïc swimming pools, which are paid-entry.

 

Do the rooms have a minibar?

No. Praktik Garden does not have minibars in the rooms.

 

Is filtered water available at the hotel?

Yes. The hotel has a filtered water fountain with hot, room-temperature and cold options. You will also find a complimentary glass bottle in your room.

 

Where can I buy tickets for the Sagrada Família or Park Güell?

The reception team can help you arrange the purchase of tickets. They can also give you a map of Barcelona and explain the transport options for getting to these places.

 

What should I do if my key card doesn’t open my room?

Go to reception so our team can check your card and provide you with a new one if necessary.

 

How can I contact the hotel?

You can call +34 934 67 52 79 or send your enquiry through the contact form on the official Praktik Garden website.

 

[instagram feed=”5385″]